SMS Messaging Privacy Policy

When you voluntarily enroll in our SMS messaging program, we may collect information including:

We may use your mobile number and related information to send communications from Refine Direct Primary Care, including information about:

We do not sell, rent, or share your SMS consent, mobile telephone number, or SMS opt-in information with third parties or affiliates for their own marketing or promotional purposes.

We may disclose information to service providers that assist us in operating and delivering our SMS program, including our SMS messaging and communications providers. These providers may use information only as necessary to provide services on our behalf and subject to applicable contractual and privacy obligations.

SMS opt-in consent and associated mobile information will not be shared with third parties or affiliates for their marketing or promotional purposes.

Refine Direct Primary Care may use third-party service providers, including Mailchimp, to manage and deliver SMS communications. Information necessary to operate the SMS program may be processed by these providers in accordance with their applicable privacy and security practices.

Our marketing SMS program is intended primarily for general practice, educational, wellness, membership, and promotional communications.

Please do not use marketing SMS messages to communicate urgent or emergency medical concerns or send sensitive medical information.

Communications concerning your medical care may be subject to separate privacy practices, including our HIPAA Notice of Privacy Practices when applicable.

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or misuse. However, ordinary SMS/text messaging is not guaranteed to be secure.

Participation in our SMS marketing program is voluntary.

You may opt out of marketing text messages at any time by replying STOP to a Refine Direct Primary Care marketing message.

After opting out, you may receive a confirmation message indicating that your SMS marketing subscription has been canceled.

You may reply HELP for assistance when supported by the messaging program.

Opting out of marketing SMS communications does not prevent you from receiving communications that are otherwise legally permitted or that you separately request or authorize.

We may update this SMS Messaging Privacy Policy periodically. Any revised policy will be posted on our website with an updated effective date.

If you have questions regarding this SMS Messaging Privacy Policy or our SMS program, please contact: